Returns

Not happy with your purchase? It is our goal to make your shopping experience the best possible.  Please contact us as soon as possible if you are unsatisfied with your purchase.  We accept returns up to 30 days after the date of purchase.

Unfortunately, we cannot accept returns for products more than 30 days after you purchase them. 

You may send returns with the original receipt to:

The Clorox Company of Canada, Ltd.

c/o Burt’s Bees Customer Returns
150 Biscayne Crescent
Brampton, Ontario, L6W 4V3
1.905.595.8200

If you have any questions or concerns regarding your order, please contact our Consumer Care hotline at 1-800-550-4545 (option 2) or email us at orderinquiresCA@burtsbees.com.  We are open Monday to Friday 9am to 3:30pm EST. resCA@burtsbees.com.  We are open Monday to Friday 9am to 3:30pm EST.day to Friday 9am to 3:30pm EST.